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Questions

What is your return policy? TOP

We want you to be 100% satisfied with your purchase, and we offer a 30-day money back guarantee for most items (exceptions noted below). We will gladly refund the cost of the item (excluding shipping charges) using the same method of payment, or we can offer store credit or replacement of merchandise. Return shipping, including exchanges, is the responsibility of the customer with the exception of damaged items (see below). Items must be in new condition, with their original tags and/or in their original packages, and with no signs of use. Sale items and closeout items are final sale. Sorry, no returns will be allowed!

If an item arrives damaged, we will arrange for delivery of a replacement at our expense. If you choose to return the item instead, you'll be responsible for shipping.

What are your shipping and handling fees? TOP

We ship our packages priority mail. This means that shipping time takes approximately 2-4 days (within the USA), although this is not guaranteed. If you need the package overnight, please e-mail me and I will be able to quote you a price. International shipping times can vary greatly depending on customs procedures. International packages take approx. 10-14 business days on average. Express shipping is also available, please call or e-mail for a quote.

In some cases the postage charge to ship your item may be less than the fee you paid. In many cases the reverse is true. On average, we pay 20-25% more in outbound shipping costs than we collect from our customers.

US Shipping Rates (domestic) orders:

  • $4.95 for orders up to $40
  • $7.95 for orders between $40 and $60
  • $10.95 for orders between $60 and $75
  • Free Shipping on Orders over $75.00.

Canadian Shipping Rates:

  • $12.95 for orders up to $40
  • $16.95 for orders between $40 and $70
  • $20.95 for orders between $70 and $105
  • $24.95 for orders over $105.

Other International Shipping Rates:

  • $18.95 for orders up to $25.
  • $22.95 for orders between $25 and $45
  • $28.95 for orders between $45 and $85
  • $32.95 for orders between $85 and $105.
  • $38.95 for orders over $105.

Express Shipping Rates for US orders.

Please contact for a quote on actual shipping charges and dates.

What is your security, privacy & anti-spam policy? TOP

We're serious about security and privacy.

Security

We take security seriously. All transactions are protected by industry-standard 128-bit secure socket layers security, which prevents your information from being intercepted. Your credit card information is handled by an industry-leader in secure processing. Our customer data is safeguarded in a secure data center. Please do not send us confidential information (like credit card numbers) in e-mail.

Privacy

We safeguard your privacy. We do not sell or rent any of your personal information. Obviously we collect information from you in order to fulfill your order, but we use it only to fulfill your order.  We may from time to time communicate with customers by e-mail; please let us know if you do not want to receive occasional mail from us.

Our Anti-Spam policy

We do not spam. We will e-mail you only in regards to a current order, or to send you information on new products or current sales. If, at any time, you do not want to receive any e-mails other than order information, just let us know and we will remove your contact information. Please note that it's unfortunately possible for spammers and computer viruses to "spoof" legitimate email addresses. If you receive a suspicious email that purports to be from us, do not open it.

I am looking for a great gift for a pregnant friend. What do you recommend? TOP
If you are unsure on what your friend wants or needs for herself or her new baby I would recommend you encourage her to start a registry on Happy Healthy Baby.com! That way you know exactly what she would like. Otherwise I would recommend our organic gift sets. We have sets for baby, mom-to-be and the new mom. Check out our "gifts" section. And remember, she can exchange anything with a receipt if she would like.

Why Organic? TOP

Eating food and wearing clothes grown without unnecessary chemicals is both good for you and the environment.

Organic farmers work with nature. Trees, hedges, and wide un-farmed field edges are important on organic farms. These provide habitats for natural predators such as beetles, spiders and birds which control pests.

Farmland birds have declined by up to 95% since the introduction of pesticides into farming. Organic farming offers a real alternative and buying organic food supports a living countryside.

Organic farms have…
  • 44 per cent more birds in fields
  • More than five times as many wild plants.

Organic farming bans artificial fertilizers which pollute our waters. Organic farmers fertilize their fields by rotating their crops, using composted manure, and planting crops which naturally feed nitrogen to the soil.

source: the soil association

What is "organic cotton"? TOP
Organic cotton is grown using methods and materials that have a low impact on the environment. Organic production systems replenish and maintain soil fertility, reduce the use of toxic and persistent pesticides and fertilizers, and build biologically diverse agriculture. Third-party certification organizations verify that organic producers use only methods and materials allowed in organic production.

The benefit to the consumer, especially our babies, is the softness and quality that only organic cotton can provide, it is truly unmatched and one of the top reasons people choose organic cotton for their delicate baby's skin. The cotton that is grown in conventional ways is compromised and weakened by the chemicals used in growing, processing and dying of the cotton, all these things break the fiber down and create a weaker, inferior cotton garment, that is why you get a softer, stronger, better cotton using organic. A great choice for you and an important choice for our environment.

Cotton and the Environment

Acreage estimates for the 2001 U.S. cotton crop show approximately 11,459 acres of certified organic and transitional cotton were planted in the United States. Internationally, Turkey and the United States are the largest organic cotton producers.

Demand is being driven by apparel and textile companies that are expanding their 100% organic cotton program and developing programs that blend small percentages of organic cotton with their conventional cotton products.

Here are some reasons why organic cotton production is important to the long-term health of the planet.

• Cotton uses approximately 25% of the world's insecticides and more than 10% of the pesticides (including herbicides, insecticides, and defoliants.).
(Allan Woodburn)

• Approximately 10% of all pesticides sold for use in U. S. agriculture were applied to cotton in 1997, the most recent year for which such data is publicly available. (ACPA)

• Eighty-four million pounds of pesticides were sprayed on the 14.4 million acres of conventional cotton grown in the U.S. in 2000 (5.85 pounds/ acre), ranking cotton second behind corn in total amount of pesticides sprayed. (USDA)

• Over 2.03 billion pounds of synthetic fertilizers were applied to conventional cotton the same year (142 pounds/acre), making cotton the fourth most heavily fertilized crop behind corn, winter wheat, and soybeans. (USDA)

• The Environmental Protection Agency considers seven of the top 15 pesticides used on cotton in 2000 in the United States as “possible,” “likely,” “probable,” or “known” human carcinogens (acephate, dichloropropene, diuron, fluometuron, pendimethalin, tribufos, and trifluralin). (EPA)

• In 1999, a work crew re-entered a cotton field about five hours after it was treated with tribufos and sodium chlorate (re-entry should have been prohibited for 24 hours). Seven workers subsequently sought medical treatment and five have had ongoing health problems. (California DPR)

• It takes roughly one-third of a pound of chemicals (pesticides and fertilizers) to grow enough cotton for just one T-shirt

What do you ship your products in? TOP

As part of our commitment to the environment we reuse neat and clean packing materials whenever possible. If you want us to send your order in new materials, please let us know using the special instructions box at checkout.